PRIVACY POLICY
Privacy and customer file use
Information we collect
Wholesale applications, product configurations, contact details, logo files, artwork, quotations, Proforma Invoices and remittance slips are collected only to review membership, prepare quotations, confirm production requirements and administer an order.
Optional, privacy-friendly visit statistics
Visit measurement is off until you select “Allow visit statistics.” Declining or withdrawing consent does not affect enquiries, membership or orders. Use “Visit privacy choices” on public pages at any time. We also switch off optional measurement when the browser sends Global Privacy Control or a Do Not Track request, where available.
With consent, we record public page categories, broad source categories (such as Google, Bing or direct), device category, selected action types and active reading time. We use a random session identifier in this tab’s session storage. It rotates after 30 minutes of inactivity or at most 24 hours; closing the tab normally removes it. There is no long-term visitor identifier, device fingerprinting, precise location, cross-device matching or linkage to your account. Query strings, advertising click IDs, arbitrary event labels, contact information and private document URLs are excluded from visit records. Old browser tracking keys are cleared on page load.
Administrator browsing, common automated agents and private account, quotation, invoice and company-profile pages are excluded from visit measurement. Bot filtering is imperfect. Engagement labels indicate possible interest, not a verified customer or identity. Enquiries are counted separately from actual submitted business records; anonymous sessions are not matched to those records.
New visit statistics cover a rolling 90-day window. Expired new-format events are removed in batches during later collection requests; cleanup may be delayed when no new events arrive. Previously collected legacy analytics are excluded from the new statistics and have not been automatically deleted. The consent preference lasts up to 180 days. Hosting and anti-abuse systems may separately process network addresses for security; these are not displayed as customer identities.
Optional advertising measurement
Google Ads and Microsoft Advertising measurement tags are blocked unless Apollo has enabled the integration and the visitor explicitly selects “Allow measurement.” If allowed, those providers may receive pseudonymous page, advertising-click and conversion-event data under the Google Privacy Policy and Microsoft Privacy Statement. Apollo does not send names, email addresses, telephone numbers, bank information or customer files through this website integration. Remarketing, enhanced conversions and paid campaigns remain disabled unless separately reviewed and approved. Advertising also requires permission for visit statistics. No pre-consent events are replayed. A visitor can reopen “Ad privacy choices” at any time; withdrawing permission reloads the page to stop loaded measurement scripts.
Private files
Customer artwork, logos and payment records are stored in private object storage. They are not placed in public asset folders, are not indexed, and can be downloaded only by the file owner or an authenticated Apollo administrator.
AI and production proofs
Customer artwork is not used to train public models. Any generated or composited image is labelled as a concept preview and is not a final print proof. Final printing, colours, dimensions and construction require human confirmation before production.
Payment verification
Uploading a remittance slip does not mark an invoice paid. Apollo updates payment status only after verifying receipt in the company bank account.
Retention and deletion
Business records are retained only for the period needed to review an application, prepare or administer an order, measure business enquiries, meet accounting obligations, resolve disputes and protect the service. A customer may request access, correction or deletion by emailing sale@apollo-eg.com. Some transaction records may need to be retained where required by law.
Contact
Questions and deletion requests may be sent to sale@apollo-eg.com.